The Webroot antivirus software is equipped with advanced malware protection for both PCs and Macs and works to stop viruses and malware. Keep us posted on how things go for you in terms of your recovery efforts and if yo uhave any further questions.Webroot is a private company providing internet security to consumers and businesses. ) & ( iv) restore your data from one of the the backup points that you have.Īs far as I can tell the reformat of the drive before you install Windows again should be sufficent to eradicate all traces of CryptoLocker.īut if you can do check that the backup are clean before you try to recover from them just incase one has been compromised and the other has not. ![]() Given that your 'restore points' are created by the 'windows back up and restore functionality' then, assuming that you have selected to backup all the important information on your system, and assuming that CryptoLocker was not able to find access those backups, you should be good to go in terms of (i) reformating your hard drive, (ii) reinstalling a fresh copy of Windows (make sure that you have a copy of your keycode to hand), (iii) installing WSA (make sure that you have a copy of your keycode to hand also).most important. And once that is installed successfully the next thing I would do is to install WSA.when you know the system is clean. If the data on the external drive is safe and is a back up of all your data files, and you have a copy of your WIndows CD/your keycode then I would just go ahead and format your drive and reinstall a fresh copy of Windows. Do you have a friend with a PC you could connect the external drive to temporarily to check that you can access the files? Somehow before you do anything you need to check that the data on your external drive is unencrypted. If your data existing on your external backup drive and it has not itself been encrypted (you need to check this as some variants of CryptoLocker will find and encrypt data files on external drives if the drives are connected when it does its nasty little party piece. Once pictures are recovered, I will plan to wipe/reformat the disk drive and reload software.", as surely you have them on your external drive.or am I confused? ![]() If they are true backups of all your data that has now been encrypted then great.you have a starting point to recover yourself, and therefore I do not understand what you are looking to do and why when you say "My #1 goal is to restore to the previous date and immediate save pictures to a new external drive. If they are System Restore Points a la Microsoft then they will only revert your system files to the point in time they were taken NOT your data files, as System Restore does not touch the user data only the system files, etc. I am confused by what you have when you say that you have "2 data backup restore points" are these proper data backups, i.e., copies of data files or are they Microsoft System Restore Points.the difference between the two is huge & significant to what your options are going forward. Now, if you had your data files backed up to an offline external driveor your system imaged then you could just wipe/reformat your disk, reinstall WIndows and then transfer your data from external drive to your system.Īs I said, I am only going on the basis of what you have advised but I believe that the System Restore points will prove useless in terms of being able to access your encrypted data.but I am hoping that some one o more learned than I will chip in and prove me to be incorrect. I therefore am sorry to tell you that I believe that a System Restore might get rid of the malware but will do nothing to put your data back into a state that will allow you to access it. The other thing I would be concerned about is a System Restore (the Microsoft function) will only roll back system changes and, as far as I know, does not affect/touch a user's personal data/files which are precisely what CryptoLocker targets. There is little point in installing WSA if you are already infected, and if you are proposing to attempt to do a System Restore as doing that will effectively remove WSA. OpenText NetIQ Advanced Authentication Tips & Info 0.OpenText NetIQ Access Manager User Discussions 0.OpenText NetIQ Self Service Password Reset 0.OpenText NetIQ Advanced Authentication Discussions 0.OpenText NetIQ Access Manager Developer Discussions 0.NetIQ Access Manager Portfolio Tips & Info 0. ![]()
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